Trade-in your old device, and pay less for your new one.
It’s quick and easy.
Answer a few quick questions about the device you’d like to trade-in, and we’ll offer you it’s value back as an additional discount.
Your device is worth up to £100
To confirm this value we need to verify your device's details. Please enter your device's serial number to continue.
unverified
model placehoder
Damage device
Your device is ineligible for trade-in
Unfortunatly, we could not currently accept damaged devices for trade-in. If you have a working device you'd like to trade in instead, you can start over.
Trade-in a different device
High device Valuation
Your device is ineligible for trade-in
Your device has been valued at a higher price than our , so unfortunately, we cannot accept it for trade-in at this time
These are the Terms and Conditions for selling your device on the Website (the “Terms”).
When using this Website and selling your device you will be contacting with Alchemy Telco Solution Limited (hereinafter referred to as “we”, “us” or “Alchemy”). Please see the end of these Terms for our corporate information.
We recommend that you read these terms carefully before using the Website and submitting your sales order. We also recommend that you save a copy of these terms and conditions for future reference. On the check-out page you will need to tick a box indicating that you accept the Terms. If you do not accept these Terms, you will not be able to place a sales order with the Website.
Below is a summary of the key points you need to know:
· It is your responsibility to remove any SIM cards, memory cards or SSD cards from your device and delete all personal information present on the device.
· We will not be liable for loss of any data (personal or otherwise) or other information contained on the Device and you agree that it is not recoverable.
· You are aware you will lose all content including contact numbers stored on the device and we are not liable for any costs or damages you may incur as a result.
· You must be at least 18 years old or have the permission of your parent or guardian to send, and sell, us your Device.
· You must be a resident in Great Britain or Northern Ireland and accessing the Website from that country to use the Website and to send, and sell, us your device.
· You must own all rights, title and interests in any device you wish to sell to us, and you agree to transfer these rights to us.
· You are responsible for cancelling any airtime or cellular service contract linked to the device. We are not responsible for any costs arising as a result of such contracts before or after receipt of their device.
· We reserve the right to refuse a transaction at our discretion. This may include, but is not limited to, if a device is stolen or, in our sole opinion, is to badly damaged.
1 Definitions and Interpretation
3.1.1 The Device must be complete with no missing, damaged, or cracked parts (e.g. a stylus should be included if the device was originally supplied with one);
3.1.2 The Device should be fully functional, meaning that:
a) it should power up;
b) it should be free from PIN locks;
c) it should make and receive calls;
d) all functionality must be in working order, including, but not limited to, Bluetooth, Camera and Wireless;
e) all control buttons and all the buttons on the keypad must be in working order including, but not limited to, the on/off, volume and navigation buttons;
f) all connection sockets should be in working order;
g) all microphones and speakers should be in working order; and
h) the IMEI label should be intact,
3.1.3 The display should be clear and fully intact. There should be no fading, no pixels missing, no cracks and no bleeding on the screen. Touch-screens should be free from excessive scratching;
3.1.4 The Device must be free from water damage (and signs of water damage as signified by the Device manufacturer’s water damage indicators); and
3.1.5 If the device has a flip or slider mechanism, it should open and close properly.
7.2 Should you accept the Revised Quotation we will process payments to you via your nominated bank account within two (2) working days of your acceptance of the Revised Quotation.
7.3 Should you fail to respond to our communication setting out the Revised Quotation within the Return Period, then we will process payments to you via your nominated bank account within two (2) working days of the expiry of the Return Period.
7.4 The Quotation and Revised Quotation will be inclusive of VAT and all payments made by us shall be inclusive of VAT.
13.2 The corresponding obligations of the other Party will be suspended, and it’s time for performance of such obligations extended, to the same extent as those of the Affected Party.
13.3 The Affected Party shall:
13.3.1 as soon as reasonably practicable after the start of the Force Majeure Event but no later than two (2) days from its start, notify the other Party in writing of the Force Majeure Event, the date on which it started, its likely or potential duration, and the effect of the Force Majeure Event on its ability to perform any of its obligations under the Agreement; and
13.3.2 use all reasonable endeavours to mitigate the effect of the Force Majeure Event on the performance of its obligations.
13.4 If the Force Majeure Event prevents, hinders or delays the Affected Party's performance of its obligations for a continuous period of more than two (2) weeks, the Party not affected by the Force Majeure Event may terminate this Agreement by giving one (1) weeks' written notice to the Affected Party.
14 Waiver and variation
15 Third Party Rights
No person who is not party to the Contract will have any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of this Agreement. This clause does not affect any right or remedy that exists or is available other than pursuant to said Act.
16 No partnership
Nothing in these Terms will be deemed to create or imply the existence of partnership or joint venture between the Parties.
17 Entire agreement AND CONTRACT FORMATION
Answer a few quick questions about the device you’d like to trade-in, and we’ll offer you it’s value back as an additional discount.
Is there still something you're not sure about ?Check out our FAQ's or reach out to a member of our customer service teams and we'll be happy to help in any way we can.
Is there still something you're not sure about ?Check out our FAQ's or reach out to a member of our customer service teams and we'll be happy to help in any way we can.