Terms & Conditions
Sales Terms and Condition
Before purchasing, please ensure you read and agree to our company’s terms and conditions. We set out terms to ensure your pleasant shopping experience with us. If you do not agree with the stated terms and conditions, we advise that you do not use our website for any information or purchasing.
Whilst we make every attempt to maintain stock of every item we offer on our website, from time to time some items may be out of stock due to delays and supply issues with our suppliers and distributors. We will provide you with timely notification of any out of stock or delayed item.
We take pride in providing you with correct and current information regarding our products, however from time to time the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice (including after you have submitted your order). Loop reserves the right to refuse or cancel any order placed for such products.
We accept Paypal, all major credit cards (MasterCard, Visa, AMEX), Apple Pay, Google Pay. For Paypal payments please ensure that your Paypal registered shipping details match your registered shipping details at our website.
Orders received before 2pm (BST) during business days will ship same day. Orders received after 2pm or on weekends or holidays will ship the next business day. Loop-Mobile will not authorize any address changes once the order has been received.
Loop-Mobile will not be responsible for estimated delivery times and will not be held liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind whatsoever arising and whether caused by tort (including negligence), breach of contract or otherwise due to delivery issues.
All our refurbished products are backed-up by a warranty that can go up to 12 months from the date of purchase by the consumer. It covers all technical malfunctions but does not support accidental damage, water damage, loss, or theft. You must contact our Customer service before returning any product and to ensure that your product is under warranty.
Returned items found to be faulty due to physical or liquid damage will not be replaced/repaired and will incur a minimum £35.00 inspection fee or subject to a 10% restocking fee.
This warranty does not apply to:
- Any non-refurbished device.
- Accessories including but not limited to phone case or screen protector.
- Consumable parts, such as batteries, charger cable, AC plug, headphones.
- Cosmetic damage, including but not limited to scratches, dents, broken screen, or broken case.
- Damage caused by use with another product.
- Damage caused by operating the product outside the Manufacturer guidelines (e.g. Apple, Samsung, Google etc…).
Loop-Mobile, Unit 16 & 17 Evolution, Hooters Hall Road, Lymedale Business Park, Newcastle-under-Lyme, ST59QF, United Kingdom
Loop-Mobile reserves the right to amend or change the site within the World Wide Web at our discretion. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind whatsoever arising and whether caused by tort (including negligence), breach of contract or otherwise.