Refurbished phones, computers and accessories

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    Tech with Impact

    Loop Mobile is proud to offer a refurbished tech market that puts people and planet first. When you buy used you:

    • reduce carbon emissions
    • save water resources
    • reduce e-waste

    Learn more about our sustainability efforts here.

    • 90%
      BATTERY CAPACITY AS DEFAULT

      Proudly offering Enhanced Batteries with more than 90% battery health. That’s streets ahead of most refurbishers, where 80% is the norm. 90% battery health lets you make calls, take photos and use apps throughout the day with complete peace of mind.

      Learn more about your battery here.

    • Genuine manufacturer parts

      Unlike other refurb companies, we use genuine manufacturer parts to refurbish our devices.

      Learn more about our quality here.

    • 75-point
      quality check

      We test over 75 different hardware and software features to ensure the device is 100% functional before we sell them.

      Learn more about our processes here.

    frequently
    asked
    questions

    Everything you need to know about
    LOOP MOBILE and how it works.

    How will my device be protected during the shipment?

    All our refurbished devices are shipped in their sustainable and 100% recyclable Loop Mobile packaging. We quality check our packaging to offer great protection to your device in transit.

    What accessories come with my device?

    All our refurbished devices come with accessories including cables. These are compatible but not original manufacturer equipment.

    What are our Grades?

    Our grades correspond to the state of external wear of our refurbished products. We have created a simplified and clear cosmetic classification system that precisely defines the grade of each device:

    Pristine: Like-new condition, flawless screen and body.

    Very Good: Light scratches not visible at more than 12 inches. Screen may have light sign of wear, not visible when is in operation.

    Good: Light but obvious scratches or dings visible on the screen and body.

    Fair: Signs of use including potentially deep scratches and possible dents on the screen and body.

    What is the battery health of my device?

    All our devices undergo rigorous quality checks to make sure that they’re in top condition. When it comes to the battery, we make sure that these provide at least 90% of their initial charging capacity. We also offer devices with a New Battery – providing 100% battery health – if you need additional peace of mind, or you can opt for an Original Battery – providing 80% battery health – if you’re more of a casual user and want a budget-friendly alternative.

    What is the warranty?

    All our refurbished products have a 12-month warranty that covers all technical malfunctions but does not support accidental damage, water damage, loss or theft.

    When will my order be dispatched?

    All orders received before 1pm are shipped on the same day - you’ll receive your order before you know it! We use courier tracking numbers for every order, so you will be able to follow your package from shipment to your door.

    What is a refurbished device?

    A refurbished device is a used device that has been tested and graded by our experts. We test 75 key features on each device to provide you with the best quality.

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    Dimitriy
    02 June 2024

    Very good

    Next day delivery. Good communication. Item as described.

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    Sian
    23 May 2024

    Best seller I've come across in years!

    My item arrived in two days!! It was as good as brand new and I will most definitely buy from them again!

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    Sylvia
    18 May 2024

    Great experience

    Helpful advice and phone arrived as promised. Really pleased.

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    Anoushka
    18 May 2024

    Excellent customer service!

    Sadly I had to return the product as it wasn't suitable for me. However, the customer service experience with Loop Mobile was absolutely faultless. I would not hesitate to recommend them or use them again. Keep up the good work!

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    Alex
    13 May 2024

    Amazing quality and speed

    Would recommend.

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    Richard
    11 May 2024

    Excellent service, item in perfect condition

    I ordered a refurbished Apple Watch Series 6, and it arrived the next working day. It’s in absolutely perfect condition, including a brand new strap.

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    Julie
    04 May 2024

    Great company

    Item as described and better than we expected. Great price and fast delivery.

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    David
    27 April 2024

    Refurb Dyson straighteners were like new

    Arrived within a couple of days too.

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    Debbie
    25 April 2024

    Price was good and fast free delivery

    Will definitely use this company again.

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